Shipping & Delivery
29 articles in this Topic
Care & Material
13 articles in this Topic
Gifting & Gift Cards
14 articles in this Topic
- Are gift cards refundable?
- Can gift cards be used in Fishe’s Anchorage showroom or events?
- Can I get a physical gift card mailed to me if I order online?
- Can I schedule a gift card to be delivered later?
- Can I send a Fishe gift card to someone else?
- Can I use a gift card during a sale or promo?
- Can I use multiple gift cards on one order?
Sales, Promos & Collabs
14 articles in this Topic
- Are there gift options available?
- Are your collaboration items limited edition?
- Can I get notified when collaboration gear launches?
- Can I use a discount code on sale items?
- Can I use my Fishe Rewards points during a sale?
- Do you do collaborations.
- Do you ever restock promotional or collaboration items?
Account Management & Access
10 articles in this Topic
- Can I reset my password directly from my customer account page?
- Can I use a one-time login code instead of a password?
- How do I change my email address for my account?
- How do I reset my password if I forgot it?
- What are the password requirements for customer accounts?
- What if I forgot both my email and password?
- What should I do if I can't log in to my account?
Exchanges & Returns
15 articles in this Topic
- Are any items non-returnable or non-exchangeable?
- Can I exchange for a different style, or only for a different size?
- Do I need approval before sending something back?
- Do I need a receipt or proof of purchase?
- How do I initiate an exchange or return?
- How long does the exchange or return process take?
- How will I receive my refund?