Shipping & Delivery

  • Can I change or cancel my order after it's been placed?

    If your order has not shipped yet, we may be able to update your shipping address, make changes, or cancel the order. Please contact us as soon as possible at info@fishewear.com or 907-854-4775 and include your order number.

  • Can I pick up my order in Anchorage?

    Yes! We offer free in-store pickup at our Anchorage location. Simply select Local Pickup during checkout, and we'll notify you when your order is ready.

  • Can I ship an order as a gift?

    Absolutely! Simply enter the recipient's shipping address during checkout. If you'd like us to include a gift note, email us immediately after placing your order and include your order number.

  • Do you offer free shipping?

    Yes! We offer free U.S. shipping on orders over $200 after discounts are applied. Free shipping will automatically appear as an option at checkout when your order qualifies.

  • Do you ship internationally?

    Yes! We ship worldwide using USPS and UPS International services. Delivery times vary by destination and customs processing. Please note that international customers may be responsible for any customs duties, taxes, or import fees charged by their country.

  • Do you ship to PO Boxes, APO/FPO, and rural addresses?

    Yes. We ship via USPS, which allows us to deliver to PO Boxes, APO/FPO addresses, and most remote locations. Please ensure your shipping address is entered correctly and allow additional transit time for remote destinations.

  • How do I track my order?

    Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow its journey from Alaska to your doorstep.

  • How long does it take to process my order?

    We aim to fulfill all orders within 24 hours of receiving them. Orders are processed in the order they're received, though fulfillment times may be slightly longer during peak seasons. Weekend Orders: Orders placed after 2 PM AKST on Fridays will be processed the following Monday.

  • My package is missing or marked as delivered, but I can't find it. What should I do?

    First, check with neighbors, household members, and your local postal carrier. If you're still unable to locate the package, contact us at info@fishewear.com and we'll help you begin a missing package claim.

  • What if my order arrives after I've left for a trip?

    We recommend placing orders with enough lead time to account for processing and shipping. If you have a deadline or travel plans, reach out before ordering and we'll do our best to help.

  • What if my package is delayed?

    Because we ship from Alaska, occasional delays may occur due to weather, holidays, carrier volume, or other events beyond our control. We'll always work to get your order out as quickly as possible and appreciate your patience during these situations.

  • What if something arrives damaged or is missing from my order?

    Please email info@fishewear.com as soon as possible. We'll help you file a claim with the carrier and work toward a resolution. Please note that replacement items cannot be sent until the claim process has been initiated.

  • What shipping methods do you offer?

    We ship most domestic orders via USPS Priority Mail, which typically arrives within 3–5 business days. Sticker-only orders ship via USPS First Class Mail and do not include tracking. Please note that USPS delivery timelines are estimates and are not guaranteed. At this time, we do not offer ex...

  • Where does Fishe ship from?

    All orders are packed and shipped from our headquarters in Anchorage, Alaska. Fishe HQ & Retail Store 4011 Arctic Blvd, Suite C Anchorage, AK 99503 Store Hours: Monday–Friday: 10:00 AM – 6:00 PM Saturday: 10:00 AM – 4:00 PM Sunday: Closed